PayTrack

Privacy Policy

Last updated: February 3, 2026

At PayTrack, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our community payment management platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when registering, including:

Name and surname
Email address
Phone number
Household/plot information

Payment Information

We collect records of payments made, including amounts, dates, and payment references. We do not store credit card or bank account details directly.

Usage Data

We automatically collect certain information when you access the application, including your IP address, browser type, operating system, and pages visited.

How We Use Your Information

We use the information we collect to:

Create and manage your account
Process and track community payments
Generate payment receipts and reports
Send notifications about payment status and reminders
Communicate with you about your account or the service
Improve our services and user experience
Comply with legal obligations

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

Encryption of data in transit and at rest
Secure authentication mechanisms
Regular security assessments and updates
Access controls limiting who can view your data
Regular backups to prevent data loss

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Data Sharing & Disclosure

We may share your information in the following situations:

With Community Administrators: Treasurers and admins can view payment records for their community
With Your Consent: We may share your information with third parties when you give us permission
Legal Requirements: We may disclose information if required by law or in response to valid legal requests
Service Providers: We may share data with trusted third-party service providers who assist in operating our platform

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal data (subject to legal requirements)
Portability: Request transfer of your data to another service
Objection: Object to certain processing of your personal data

To exercise any of these rights, please contact us using the information provided below.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

Address: PayTrack Privacy Team, Community House, Main Street

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.